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Retirement Plan Coordinator

Location:Charlotte, NC
Level:Full Time
Category: Client Operations

Description

Job Description

Serve as a resource to plan consultant(s), plan sponsors and financial advisors for matters related to ERISA compliance, plan administration and governmental reporting

Essential Duties and Responsibilities:

  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
  • Provide timely, superior customer service, including problem solving with minimal inconvenience to clients
  • Provide effective verbal and written communications in a clear, concise and informative manner Collaborate with assigned plan consultant(s) to meet defined business objectives, firm goals and client obligations
  • Assist clients in meeting all IRS and Department of Labor deadlines applicable to qualified retirement plans
  • Maintain knowledge of present legislation and proposed legislative changes with regard to ERISA law through self study and company-sponsored training sessions
  • Work with assigned consultant(s) to provide compliant and accurate valuation reports, participant statements, trust accounting, annual testing and reporting as applicable
  • Complete preliminary testing, as applicable, including ADP/ACP, Top Heavy, 410(b), 415, 401(a)(4),deductibility, and 402(g)
  • Prepare and assemble year end census package
  • Process distribution paperwork for review and coordinate processing of distributions with asset holder
  • Prepare loan paperwork for review and coordinates processing of loans with asset holder
  • Assist with preparation of plan documents (new plans, amendments, terminations) and associated IRS filing 5310 and 5307
  • Prepare  periodic notices, including safe harbor, quarterly benefit, plan expense and blackout period as required.
  • Prepare DOL Form 5500 and related schedules for review and coordinate filing with plan sponsor
  • Complete filing tasks and other organizational assignments as assigned
  • Utilize office equipment including personal computer, scanner, fax and calculator
  • Serve as backup for other associates during scheduled and unscheduled absences
  • Other assignments as dictated by business needs, directed by your assigned Consultant(s)
  • and/or team manager

Minimum Requirements:

  • Secondary school diploma required; college level courses desirable
  • ERISA experience in the retirement industry preferable
  • Experience in financial institution or business environment desirable
  • Experience in Relius software desirable, but not required
  • Strong Word, Excel and Outlook skills
  • Strong written and oral communication skills
  • Strong analytical and problem solving skills
  • Strong attention to detail and the ability to work with assigned consultant (s) in order to prioritize assignments, manage tasks and meet deadlines in connection with business operations, including related ERISA compliance matters
  • Ability to organize and manage multiple simultaneous tasks and prioritize competing priorities


Ascensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people.  Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 6 million Americans save for retirement and college.

 

Ascensus is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Ascensus also takes affirmative action to employ, and advance in employment, qualified women, minorities, and covered veterans. Ascensus also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state laws

 

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What makes any career at Ascensus so rewarding?

  • Collaborative, idea-sharing environment
  • Professional development
    • In-house training
    • Tuition reimbursement
  • Generous reward programs
  • Paid time off (additional purchase plan)
  • Medical, dental & vision benefits
  • Health savings account (employer contribution up to $1,100)
  • 401(k) & 529 match programs
  • Volunteer/charitable-giving programs
  • Business casual dress
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