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Manager; Network Services

Location:Dresher, PA
Level:Full Time
Category: Information Technology


This position leads the development and implementation of a comprehensive network and telecommunications services strategy for Ascensus.  This position provides energetic, creative, and imaginative leadership of the Network and Telecommunications Services department and team.
This position will have advanced knowledge of enterprise IT security best practices, TCP/IP networks, and network security architectures. Expertise in Cisco network firewalls and networking solutions, VPN solutions, and wireless LAN (802.11) security protocols is also required.  This position will maintain and regularly update their knowledge of emerging solutions.
This position will have advanced knowledge of Cisco UC platform, and ensure that Ascensus maintains a highly scalable and available telecommunications network.  This position will lead the team to support the Ascensus business units, as well as partner with IT teams to deliver network and telecommunications support and strategy for all initiatives.

  • Evaluate, recommend, and deliver on performance improvements through implementation of third party solutions and overseeing performance tuning of the environment
  • Responsible for process development, documentation, and continuous improvement in the network and telecommunications environment
  • Evaluate applicable new technology, build consensus and plan to introduce cost justifiable technology to the department
  • Create support documentation.  Train teams in new technologies and processes.  Evaluate support needs and develop effective support materials and monitors.
  • Solve complex technical issues.
  • Manage and mentor Network and Telecommunications team resources.
  • Create a plan, establish policies, guidelines, metrics to guarantee high network availability
  • Maintain and improve system monitoring and failure procedures
  • Maintains data network hardware and systems; investigates and resolves network and hardware matters of significance; researches, analyzes, isolates and resolves errors; assesses and updates older networks as needed and in accordance with specified plans.
  • Designs, implements and maintains various networks such as LAN and WAN, in accordance with specified requirements.
  • Formulate security architecture recommendations and design security services related to network and telecommunications environments
  • Implement technical solutions to contractual requirements supporting SSAE16, ISO, SOC2, and other frameworks
  • Assist in responses to external audits, penetration tests and vulnerability assessments
  • Conduct risk assessments, penetration tests and diagnose internet/extranet security, intrusion attempts, and cyber-crime response
  • Perform project leadership tasks on select network and telecommunications projects
  • This position will lead the Network and Telephony departments, and work closely with
  • Advanced Windows and Linux Server Operating Systems
  • Expert level Cisco networking platforms including switching, routing, and firewalls
  • Expert level Cisco UC telecommunications platform
  • Expert level knowledge of network and telecommunication resources, services, and applications appropriate for a corporate environment
  • Knowledge of the acquisition, installation, maintenance, and management of networking, telecommunications, and computing equipment
  • SolarWinds
  • Excellent consultative, verbal/written communication skills, analytical ability
  • Excellent presentation skills and executive delivery
  • Excels in a results focused organization
  • Possesses an innovative and change-orientated personality that isn’t afraid to proceed where it was deemed difficult or off limits. 
  • Vision, leadership, problem solving, initiative, judgment

Preferred technology skills:

  • Large enterprise environment:
  • Cisco UCS/IBM Bladecenter environment
  • Azure and/or AWS deployments
  • Cisco-based networking
  • Powershell
  • DevOps/Automation toolsets
  • Enterprise architecture and technical design experience
  • Bachelor’s degree in Computer Science or equivalent work experience
  • 10+ years’ experience in IT, including  2+ years developing cloud strategies
  • Excellent organization skills, proven analytical abilities and decision making skills
  • Excellent oral and written communication skills
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What makes any career at Ascensus so rewarding?

  • Collaborative, idea-sharing environment
  • Professional development
    • In-house training
    • Tuition reimbursement
  • Generous reward programs
  • Paid time off (additional purchase plan)
  • Medical, dental & vision benefits
  • Health savings account (employer contribution up to $1,100)
  • 401(k) & 529 match programs
  • Volunteer/charitable-giving programs
  • Business casual dress
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