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Manager, Infrastructure Services

Location:Dresher, PA
Level:Full Time
Category: Information Technology


Ascensus is the largest independent retirement and college savings services provider in the United States, helping over 7 million Americans save for the future.  We are experiencing exceptional growth. Ascensus was recently named to the Inc. 5000 List of Fastest-Growing Private Companies in U.S. by achieving 65% revenue increase over the last three years! To ensure our continued success, we need a seasoned manager to be responsible for the delivery and operation of the Corporate and Retirement division's compute, storage, and hosting services across Ascensus locations. 


  • Operationally responsible for Ascensus’ Enterprise Microsoft Windows server environment.
  • Lead and manage a team of systems engineers in delivering 24/7 infrastructure services.
  • Responsible for the Infrastructure and Cloud Services roadmap.
  • Prioritize and coordinate projects and solutions that achieve the goals of scalability, performance, and stability.
  • Identify, share, and spearhead opportunities for technological and/or process improvement.
  • Optimize and/or automate the team’s operational responsibilities in order to increase the team’s capacity to work on growth and transformational projects.
  • Collaborate and enable the team through documentation, information sharing, training and mentoring.
  • Design technical solutions for compute and storage needs supporting business initiatives.
  • Mentor and coach other members of the team on technical and process skills.
  • Oversee capacity, availability, event, incident, and problem management processes.
  • Responsible for protecting, securing, and the proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.


  • Expert in managing enterprise Microsoft Windows server environments:  Advanced Group Policy Management, Active Directory, PowerShell, IIS
  • Deep knowledge of converged infrastructure and enterprise storage systems
  • Proven understanding of how world-class technology infrastructure organizations leverage products, services, and strategies to optimize infrastructure service delivery.
  • Takes a detail oriented, methodical, logical approach to solutions.
  • Assertive, charismatic, and energetic team leader that excels in a results-focused organization.
  • Strong interpersonal skills with the ability to work effectively across the entire organization.
  • Possesses an innovative and change-oriented personality that isn’t afraid to proceed where it was before deemed difficult, off-limits, or immutable.
  • 8+ years’ experience managing complex distributed compute and storage environments.
  • Understanding of ITIL or ITSM extremely attractive.
  • Financial industry experience preferred.

Ascensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people.  Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 6 million Americans save for retirement and college.


Ascensus is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Ascensus also takes affirmative action to employ, and advance in employment, qualified women, minorities, and covered veterans. Ascensus also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state laws


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What makes any career at Ascensus so rewarding?

  • Collaborative, idea-sharing environment
  • Professional development
    • In-house training
    • Tuition reimbursement
  • Generous reward programs
  • Paid time off (additional purchase plan)
  • Medical, dental & vision benefits
  • Health savings account (employer contribution up to $1,100)
  • 401(k) & 529 match programs
  • Volunteer/charitable-giving programs
  • Business casual dress
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