Client Services and Sales Application Architect

Lake Mary. Orlando. Atlanta. Indianapolis. Boston. Newton. Baxter. Dresher. Dallas

Client Services and Sales Application Architect

  • Lake Mary, Florida
  • Orlando, Florida
  • Atlanta, Georgia
  • Indianapolis, Indiana
  • Boston, Massachusetts
  • Newton, Massachusetts
  • Baxter, Minnesota
  • Dresher, Pennsylvania
  • Dallas, Texas

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  • Full time
  • Opening on: Apr 30 2026
  • Hybrid
  • Ascensus
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Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

 

Position Summary:

The Application Architect role is positioned between the Program Architect and the Software Development Lead and is responsible for providing technical direction and oversight across scrum teams within a program. Works closely with the Program Architect to understand business needs and identifies technical solutions. Collaborates with other Program Architects and Application architects to promote innovation, reusability, stability, scalability, and consistency across programs. Provides technical direction for scrum teams for specific initiatives and assists with initial proof of concepts and template builds. Provides ongoing technical oversight and mentoring across scrum teams to ensure they are progressing in accordance with established architecture direction. Participates as an individual contributor on scrum teams, especially for more complex design and development tasks. Researches new technologies and tools to remain abreast of current and emerging technologies, and to introduce new opportunities for innovation. Passionate about quality and continuous delivery. 

Section 2: Job Functions, Essential Duties and Responsibilities

  • Relies on extensive experience and sound judgment to prioritize personal workload and engagement with teams
  • Sets technical direction and provides ongoing, regular oversight to scrum teams to ensure solutions are secure, scalable, efficient, and stable
  • Coach and mentors technical staff
  • Establishes standards, proofs of concept, and templates to enable teams to rapidly produce high quality software
  • Participates in project discussions to remove technical impediments, and assists in establishing estimates
  • Performs design and development tasks as an active contributor to the project pipeline
  • Collaborates with other Application Architects and Program Architects to identify, socialize, and confirm the best possible solutions
  • Holds a high degree of responsibility for application architecture and technical execution within a program
  • Takes ownership and provides technical leadership when production issues arise requiring software engineering expertise
  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
  • Assist with other tasks and projects as assigned

Supervision  

  • While this position is not responsible for direct reports, there will be Leadership, mentoring, and coaching opportunities.

Section 3:  Experience, Skills, Knowledge Requirements

  • Minimum 8 years of Software Engineering experience with a minimum of 2 years in a lead role
  • Experience with one of the three Platforms
    • Salesforce
    • Microsoft Dynamics
    • CXone InContact
    • Strong trouble shooting skills     

  • Passion for leadership, mentoring, and coaching to help others succeed
  • Excellent communication and teamwork skills with ability to explain and influence architectural direction
  • Excellent technical skills with deep knowledge of development technologies and tools
  • Excels in a results focused organization
  • Experience with Agile/Scrum, Continuous Integration, Continuous Delivery, and related tools
  • Expertise with server configuration, pipeline automation, and software engineering practices
  • Possesses an innovative and change-oriented personality that balances well with practical need and delivery
  • Experience with multiple database platforms: MS SQL Server, Sybase, Oracle, and others
  • Expert in .Net framework

    Nice to Have Skills

    • Experience with Container technology
    • Experience with networking, load balancing, clustering
    • Experience with cloud development

    The national average salary range for this role is  $140-170k in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis.  Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc.  For more information, please visit careers.ascensus.com/#Benefits. 

    Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

    For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

    Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).