Communications Coordinator

Remote, Pennsylvania

Communications Coordinator

  • Remote, Pennsylvania
  • Full time
  • Opening on: Jan 30 2025
  • Hybrid

The Ascensus External Communications Team is responsible for increasing the relevance and shape perception of Ascensus as the industry leader in tax advantaged savings, record keeping and plan administration, and innovator in technology and user and mobile experience.

The Communications Coordinator will be a member of the External Communications team and support the day-to-day operations of Ascensus' external communications, ensuring that all messaging is consistent, engaging, and aligned with the brand's voice. This role offers exposure to various facets of marketing and communications, including media relations, social media, advertising, and branding. 

The ideal candidate should be a strategic thinker capable of managing multiple projects independently and proactively. Creativity, attention to detail, and a passion for writing engaging content are essential. The coordinator will also contribute to developing visual elements and metrics that support communication strategies. 

Section 2: Job Functions, Essential Duties and Responsibilities

  • Draft and edit corporate communications materials, including press releases, social media posts, and blog articles. 
  • Monitor media coverage, track results, and measure program effectiveness. 
  • Research industry trends and identify opportunities for proactive communication. 
  • Analyze data to measure campaign performance and recommend areas for improvement. 
  • Collaborate with cross-functional teams to ensure consistent messaging and branding across all platforms. 
  • Provide administrative support, including media monitoring, reporting, and budget management. 
  • Maintain professionalism and confidentiality in all tasks, exercising sound judgment and discretion. 
  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • Our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.

Supervision  

  • N/A

Section 3:  Experience, Skills, Knowledge Requirements

  • Bachelor’s degree in communications, journalism, or a related field. 
  • Strong written and verbal communication skills. 
  • Prior experience in public relations or related fields is a plus. 
  • Ability to craft compelling storylines, often from data-driven topics, for use across traditional, digital, and social media channels. 
  • Strong organizational skills and attention to detail. 
  • Proficiency with digital platforms, analytics tools, and/or content management systems is preferred. 
  • An understanding of a regulated industry; financial services experience a plus 
  • For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 Mbps or better.  If you are unsure of your internet speed before applying, please check with your service provider.

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. No associate is permitted to work at a location outside the United States for any length of time, except for approved business travel on a limited basis. Exempt Associates traveling outside the United States on personal travel or while on PTO may work on a limited basis (e.g., occasionally checking and responding to business-critical emails or dialing into business-critical meetings) from their personal devices but not from a company-provided computer.


At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for a better future through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®


Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).

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