Manager of IT Vendor Operations - India

Hyderabad, Telangāna

Manager of IT Vendor Operations - India

  • Hyderabad, Telangāna
  • Full time
  • Opening on: Mar 18 2026
  • In Office
  • Ascensus
View favorites

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

 

Section 1: Position Summary

Supports IT vendor management, software asset management, procurement coordination, and operational workflows. Role requires strong organizational skills, experience working with business, procurement and legal teams, and familiarity with IT vendors and VARs.

Section 2: Job Functions, Essential Duties and Responsibilities

1. Vendor & Procurement Management

- Support/co-ordinate end‑to‑end IT vendor lifecycle including onboarding, renewals, and offboarding for transactional and tactical volumes

- Coordinate with procurement, purchasing and legal teams for contract reviews, compliance requirements, and purchase order activities.

- Assist with RFx processes (RFI, RFQ, RFP) including requirement gathering, vendor communication, and evaluation.

- Maintain vendor documentation and ensure alignment with internal governance and audit needs.

2. Software Asset Management (SAM)

- Assist with software license tracking, renewals, and entitlement management.

- Coordinate with VARs for quotes, renewals, and license‑related clarifications.

- Maintain basic SAM tracking sheets and ensure documentation accuracy.

3. Procurement & Operational Workflow Support

- Manage operational procurement steps including requisition initiation, PO creation tracking, GRN coordination, and invoice follow‑ups.

- Assist supervisor to resolve PO, delivery, or invoicing discrepancies.

- Ensure timely submission of documents, vendor forms, and compliance artifacts.

4. Administrative & Documentation Support

- Schedule meetings, maintain documentation repositories, and follow up on action items.

- Maintain trackers for vendor performance, contract renewals, and procurement activities.

- Support document management using SharePoint or Box.

5. Tools & Technical Skills

- Strong Microsoft Excel skills (pivot tables, formulas, basic dashboards).

- Experience with SharePoint and Box for document management.

  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.

Supervision  

  • N/A  - This is an individual contributor role.

Section 3:  Experience, Skills, Knowledge Requirements

 Bachelor’s degree in Business, IT, Supply Chain, or related field.

  • Minimum 5 years of experience in IT vendor operations, procurement support, software asset management, or coordination roles.
  • Understanding of procurement workflows, RFx processes, vendor governance, and basic contract terminology.
  • Experience working with VARs and understanding OEM licensing basics.
  • Strong documentation and coordination abilities.
  • **Excellent communication skills—clear, concise, and confident when interacting with global stakeholders.**
  • **Ability to work effectively in a matrixed organization across multiple time zones and functions.**
  • **Comfortable collaborating with US‑based teams and adapting to global work cultures.**
  • **Strong interpersonal skills, relationship‑building, and stakeholder management.**
  • **Proactive, disciplined, and able to manage multiple priorities with minimal supervision.**
  • Exposure to financial services industry (retirement savings, loans, recordkeeping) is a strong advantage

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).