Plan Administrator

Philadelphia, Pennsylvania

Plan Administrator

  • Philadelphia, Pennsylvania
  • Full time
  • Opening on: May 2 2024
  • Remote
  • Newport

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

Job Summary:  NQ Plan Administrator is an integral part of the client services team that plans, develops, delivers and services clients’ corporate non-qualified plans.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Perform duties to implement, track, monitor, and maintain client non-qualified benefit plan accounts, fund investments and distributions.
  • Responsible for developing and maintaining full understanding of day to day workflow processes required for client plans assigned.
  • Facilitate daily transactional activity with the Trustee and trading desk.
  • Serve as initial escalation point for participant call center inquires, and has responsibility for responding in accordance with published standards while acting as a liaison with the client and Newport to ensure accuracy of plan recordkeeping and data.

Management Responsibilities

  • None

Required Education, Experience and Certificates, Licenses, Registrations

  • Bachelor’s degree in a business related field or industry experience, or a combination of education and industry experience.
  • 2+ years’ experience working in a related position in the retirement services sector.
  • Strong MS Office skills to include Excel, Word, PowerPoint, and Adobe.
  • Have the ability to work under pressure in a very fast paced environment and demonstrated track record of consistently meeting and/or exceeding performance expectations.

Preferred (but not required) education or skills for this role

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to apply advanced mathematical concepts utilizing current spreadsheet and accounting database software programs.

Competencies

  • Analytical
  • Avid Leaner
  • Detail oriented
  • excellent verbal and written communication skills
  • Planning and organizing
  • resourceful
  • team plalyer
  • Time Management

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.


At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for a better future through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®


Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).

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