Retirement Plan Coordinator

Greensboro, North Carolina

Retirement Plan Coordinator

  • Greensboro, North Carolina
  • Full time
  • Opening on: Nov 24 2025
  • Remote

Section 1: Position Summary

The Retirement Plan Coordinator is responsible for certain day-to-day operational duties of the plan as a co-plan administrator. This includes monitoring and oversight related to key areas of plan administration for 100-200 plans.

Section 2: Job Functions, Essential Duties and Responsibilities

  • Review and sign Form 5500. If changes are required ensure those are complete before e-signing.
  • Maintain plan documents.
  • Create report from recordkeeper and work with client to ensure forfeiture account assets are used timely and in accordance with the terms of the plan document.
  • Ensure distribution of all required participant notices for newly eligible and annually for all participants by leveraging recordkeeper process or mailing/emailing notices directly to participants.
  • Generate a report from the recordkeeper to monitor and ensure plan contributions are submitted timely. If plan contributions are not submitted timely ensure the correction process is completed to include lost earnings are calculated and deposited. This could also include employee communication.
  • Review data from recordkeeper to monitor and ensure terminated participants are forced out of the plan.
  • Monitor and ensure distributions and loans are processed timely.
  • Produce a report from the recordkeeper to monitor and ensure newly eligible participants are offered the plan and enrolled. If participants are not offered the plan timely ensure correction process is completed so the plan remains compliant.
  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
  • Assist with other tasks and projects as assigned

Supervision  

  • N/A

Section 3:  Experience, Skills, Knowledge Requirements

  • 3 to 5 years of retirement plan experience.
  • Bachelor’s degree preferred.
  • Attention to detail required.
  • Works independently.

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. No associate is permitted to work at a location outside the United States for any length of time, except for approved business travel on a limited basis. Exempt Associates traveling outside the United States on personal travel or while on PTO may work on a limited basis (e.g., occasionally checking and responding to business-critical emails or dialing into business-critical meetings) from their personal devices but not from a company-provided computer.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).