Retirement Service Consultant, Client Services - Retirement

Remote, Pennsylvania

Retirement Service Consultant, Client Services - Retirement

  • Remote, Pennsylvania
  • Full time
  • Opening on: Jun 30 2026
  • Hybrid
  • Ascensus
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Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

 

This is not a typical co-op. This high impact Business Service/Operations and Strategy co-op is designed for motivated students in their final co-op rotation who want real responsibility, real exposure, and a clear path to a full-time role after graduation. You’ll work side by side with experienced leaders (across: Service & Operations, FuturePlan, Retirement Services, and Partner Solutions) on projects that directly influence how we improve client experience, strengthen partnerships, and scale our business. If you’re interested in how data turns into decisions, how leaders operate inside a complex financial services organization, and how meaningful work gets delivered at scale, this role offers hands on experience that goes well beyond a traditional co-op. The co-op will work directly with experienced leaders and teams on work that truly matters, including: • Supporting service and partner insights, including dashboards and executive ready summaries • Assisting with partner governance and operating rhythms, helping ensure strong execution and delivery • Identifying opportunities to improve processes, service experience, and scalability • Turning analysis into clear, concise leadership level communications and presentations • Major Projects: Client Retention; Client Satisfaction and Driving Loyalty What makes this opportunity especially compelling is the breadth of exposure. The co-op will gain hands on experience across: • FuturePlan and Retirement Services, including qualified and non-qualified plans, partner models, and service delivery • Partner Solutions, where we are focused on strengthening partnerships, improving alignment, and scaling how we operate

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).