Senior Employee Education Consultant

Who We Are

Ascensus helps companies offer their associates a more secure financial future through retirement plans, insurance, and consulting services. Ascensus offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Ascensus is independent, experienced, and responsive.

Job Summary: The Senior Education Consultant is responsible for providing “best in class” communications and education support for Ascensus’s retirement and executive benefit plan clients and their employees.  In this position, the senior consultant will be responsible for supporting some of our largest and most high-profile clients. The senior consultant will collaborate with client service teams to create and execute education initiatives that enhance the overall client experience and achieve measurable business objectives. Objectives include understanding client needs, identifying participant behaviors, and the appropriate application of resources. The Senior Communications Consultant will participate in finals presentations, plan implementations and enrollments, annual plan reviews, and deliver participant education and open enrollment sessions.

What You Will Do:

• Research, design, write, and edit client communications programs, using a multi-media approach, i.e., print, electronic, in-person, etc.
• Participate in on-site client and participant presentations, including sales presentations, annual plan reviews, and participant education meetings.
• Partner with other departments to develop and deliver various types of communications.
• Identifying measurable goals and work with management to track and report results for education and communication campaigns.
• Drive client follow-up on a regular basis, working in collaboration with Newport’s client service teams.
• Proactively recommend new communication and education initiatives based on marketplace observations, participants, and client needs.
• Effectively communicates with individuals at all levels within the organization.
• Meets competing deadlines in a very fast-paced, dynamic, and demanding environment with a high degree of urgency and accuracy.
• Focuses on learning in everyday activities and events.
• Collaborates with and openly shares knowledge with colleagues.
• Regular, reliable, and punctual attendance.

Required Education, Experience and Certificates, Licenses, Registrations

• Bachelor's degree in Communications, English, Business Administration, Marketing or a related field.
• Ideal candidates will have between 5-7 years of experience in the retirement plan or benefits consulting marketplace, with demonstrated expertise across various marketing disciplines, including client communications programs.
• Strong attention to detail and experience in proofreading and editing.
• Strong PC skills, including Word, Excel, PowerPoint, and Brainshark.
• Excellent writing and creative skills.
• Knowledge of graphic identity standards.
• Strong presentation skills:  Able to effectively communicate, both verbally and in writing, the value of products, services, and complex ideas to key audiences.
• Strong project management skills:  Able to develop and execute project plans.  Manage multiple assignments at a time and work well under pressure.
• Knowledge of current issues and marketplace trends.

Competencies

• Analytical
• Builds Collaborative Relationships
• Commitment to Excellence
• Customer Oriented
• Detail Oriented
• Excellent Verbal and Written Communication Skills
• Fostering Teamwork
• Information Seeker
• Integrity
• Judgement
• Networking Skills
• Planning and Organizing
• Problem Solver

TRAVEL:  Up to 60% (Will depend upon Client needs for in-person or virtual presentations)

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