Senior Vice President, Software Development

Newton, Massachusetts

Senior Vice President, Software Development

  • Newton, Massachusetts
  • Full time
  • Opening on: Mar 21 2025
  • Hybrid
  • Ascensus

At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare.  Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued.  Technology associates leverage their talents and passion, building new and innovative platforms, creating programs founded in automation in agile frameworks, and driving existing and new markets—all of which supports the rapid growth of a dynamic industry leader.

At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare.  Our technology experts tackle exciting challenges in collaborative teams and work in an environment where individual and career development is always valued.  Technology associates leverage their talents and passion, building new and innovative platforms, creating programs founded in automation in agile frameworks, and driving existing and new markets—all of which supports the rapid growth of a dynamic industry leader.

Position Summary:

The Senior Vice President (SVP) of Software Development for Government Savings is tasked with establishing the vision and strategy for software delivery across the Government Savings division. This division supports multiple states and asset manager clients in managing their government savings plans, which include 529 education savings plans, state-facilitated retirement programs (SFRPs), and Achieving a Better Life Experience (ABLE) programs for individuals living with disabilities.  Over 8 million savers rely on these platforms for their education, retirement, and disability-related savings goals.

Reporting to the Corporate CIO, with a dotted line to the President of Government Savings, the SVP is responsible for defining the organizational structure for software delivery, providing oversight and direction to the technology teams and business leaders on strategy, standards, and opportunities for shared services and economies of scale, and establishing an effective training and development framework for the department. The position involves overseeing proprietary systems built on Java technology platforms for managing state government savings programs. This includes ensuring the ongoing success of 529, SFRP, and ABLE systems. The SVP will collaborate with divisional and product teams to drive technology and digital innovation to create business value. Additionally, the role requires close collaboration with Government Savings business partners, internal and external, to align technology resources with organizational priorities and client needs. 

The SVP will supervise a team of direct reports within the IT leadership team, overseeing an IT department of approximately 100 associates, including software engineers, architects, test automation engineers, DevOps professionals, and data engineers, all working within an agile environment.

Job Functions, Essential Duties and Responsibilities:

  • Set objectives and strategies for the software development department and communicate this vision to business partners and the IT organization
  • Collaborate with business and product leaders to develop delivery plans for the IT organization; lead the organization to execute on those business commitments
  • Build and develop high performing teams by motivating, offering training, resources, and educational opportunities to IT associates
  • Foster a culture of innovation, encouraging thought leadership and new ideas
  • Develop and design technologies to deliver a best-in-class digital experiences
  • Serve as technology leadership interface with state clients and partners, including Vanguard, TIAA, J.P. Morgan, and other leading asset manager partners
  • Manage the team’s budget, allocate resources efficiently, and oversee vendor relationships to ensure cost-effective, high-quality solutions
  • Direct and oversee software development projects, ensuring alignment with organizational objectives
  • Responsible for the ecosystem's performance, scalability, stability, and uptime
  • Partner with Product, UX, Security, other Technology partners to mature agile best practices
  • Monitor and evaluate advancements in technology, identifying opportunities for competitive advantage
  • Lead required IT due diligence processes for clients and prospects
  • Partner with Risk Management to perform and maintain an annual IT risk assessment
  • Ensure the security and proper handling of all confidential data, preventing unauthorized access, transmission, or disclosure
  • Demonstrate the company’s core values—People Matter, Quality First, and Integrity Always—in all actions and decisions
  • Perform other responsibilities as needed

Supervision:  

  • Manage a team of technology associates across multiple locations, including leadership at all levels (managers to vice president level).
  • Build self-confidence in leadership and maximize leadership presence in the team; inspire and motivate the team to create loyalty and commitment
  • Develop leaders who will consistently display respected interpersonal skills - including influencing, motivating, presenting, resolving conflict and making difficult decisions
  • Build high-performance teams that are aligned with the organizational goals; coach and mentor for performance and development

Experience, Skills, Knowledge Requirements:

  • 15+ years of leadership experience in the technology sector, including senior IT roles
  • BSc/BA in computer science, engineering or relevant field; MSc/MA preferred
  • Strong knowledge of IT systems and databases, including Java and Oracle
  • Experience in modernizing legacy platforms, migrating to cloud-based solutions, adoption of microservices and related modular patterns
  • Extensive knowledge of DevOps methodologies, including continuous integration/continuous delivery (CI/CD), automation, and infrastructure as code
  • Hands-on experience with AI technologies such as machine learning, natural language processing, and data analytics
  • Strong organizational, collaboration and leadership abilities, with a track record of inspiring staff and fostering team esprit de corps
  • Ability to communicate and build positive partnerships across all business lines and levels of the organization
  • Ability to influence across teams and articulate a vision and mission in practical, relatable terms
  • Experience in setting strategy aligned with solid business acumen and judgment
  • Solid understanding of budgeting, risk management, business operations, and resource allocation
  • Superior analytical and problem-solving capabilities

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.


At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for a better future through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®


Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).

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