Sr Project Manager, Project Management Organization

Dover, Delaware

Sr Project Manager, Project Management Organization

  • Dover, Delaware
  • Full time
  • Opening on: Dec 11 2025
  • Remote

Section 1: Position Summary

A Senior Project Manager is responsible for managing initiatives that increase in size and complexity, such as leading enterprise-wide initiatives, to accomplish organizational strategic priorities. Expectations of the role include facilitating cross-functional teams in the alignment and prioritization of project objectives that deliver value to Ascensus. The Senior Project Manager collaborates closely with business sponsors, product owners, other business and technology leaders, external parties, and teams of subject matter experts to ensure broad organizational readiness, effective risk management, and transparent and timely communications with stakeholders. The Senior also invests in others as a mentor and advocates for agile and lean project management to improve enterprise agility.

Section 2: Job Functions, Essential Duties and Responsibilities

Project Management

  • Facilitate working agreement and commitment to shared objectives with team of subject matter experts, ensuring clarity of roles and responsibilities.
  • Facilitate planning and coordination of broad organizational readiness such as launch, communication and training strategies, while ensuring alignment with technology team deliverables, in support of driving incremental value.
  • Apply established best-practices while working lean (eliminating waste), using strategies best-suited to the situational need, and being resilient and adaptable.
  • Facilitate and support cross-functional teams in aligning to deliver on desired outcomes.
  • Support or create ways of working that enable the most effective, efficient and expeditious execution and resulting impact.
  • Facilitate effective risk and issue management, to ensure challenges are anticipated and appropriate actions are taken.
  • Detect both obstacles and opportunities and respond to them as quickly as possible to produce desired outcomes.
  • Build and maintain communication channels and methods to provide updates on progress to both internal and external stakeholders timely and succinctly.
  • Leverage data and other assessment mechanisms to facilitate enterprise level transparency and insights that are delivered in a consumable and meaningful format.
  • Manage project performance using appropriate tools and techniques. 
  • Develop subject-matter knowledge to the extent necessary to drive key project activities.

Leadership

  • Continually improve workflow and maximize efficiency by eliminating impediments to organizational readiness.
  • Guide, navigate and support teams if initiatives are forced to adjust due to resource or priority changes.
  • Advocate for agile and lean project management as well as process improvement across the enterprise; actively engage to implement change well.
  • Actively engage in approaches to enabling enterprise capabilities to deliver value incrementally, optimize throughput, and improve time to market.
  • Use and continually develop servant leadership skills and emotional intelligence.
  • Provide mentoring and leadership to less experienced team members.
  • Proactively invest in the training and learning opportunities to advance project team effectiveness.

Essential Duties and Responsibilities

  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.

•     Comply with company and unit policies and procedures and assists others in adhering. Responsible for protecting and securing all client data held by Ascensus to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client.

Supervision  

  • N/A

Section 3:  Experience, Skills, Knowledge Requirements

  • Bachelor’s Degree or equivalent work experience.
  •  A minimum of 6 years of project management experience within the financial services, recordkeeping or similar field of work preferred. Knowledge and application of agile methodologies preferred.
  • Strong working knowledge of Microsoft Office tools.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills including attention to detail and multitasking skills.
  • Strong interpersonal skills to lead complex initiatives through collaboration with internal & external clients and vendors.
  • Demonstrated critical thinking skills.
  • Demonstration of empathy, flexibility, curiosity, and willingness to learn.
  • Ability to work in a time sensitive environment while managing multiple, complex initiatives. 

We are proud to be an Equal Opportunity Employer

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. No associate is permitted to work at a location outside the United States for any length of time, except for approved business travel on a limited basis. Exempt Associates traveling outside the United States on personal travel or while on PTO may work on a limited basis (e.g., occasionally checking and responding to business-critical emails or dialing into business-critical meetings) from their personal devices but not from a company-provided computer.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).