Trade Associate

Dresher, Pennsylvania

Trade Associate

  • Dresher, Pennsylvania
  • Full time
  • Opening on: Oct 1 2026
  • Hybrid
  • Ascensus
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Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

 

Position Purpose:           

To support daily trade operations of Ascensus

Essential Duties and Responsibilities:

·CDSC and Redemption Fee Research and Tracking

·Processing of Trade Files, Manual Trades, and Trade Messaging

·Resolution of High Priority Trade Assertions

·Research and Resolution of Non-Price Protected Trade Rejects

·Processing of initial account setup and Broker Registration verification

·Corporate Action Processing on Recordkeeping or Trade Platform

·Plan Level Request Processing to include fund adds, exchanges, deletes, model updates, and self direct establishment on Recordkeeping or Trade Platform

·Assistance with Partner Model Rebalances

·Perform first level Quality Control Checks

·Assist on limited basis with Departmental Projects and Initiatives

·Participate in IQP workshops to assist with determining risk and exposure gaps within the departmental processes

· Monitoring and responding to Emails and Trade Support Tickets

• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

• The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.

• Proactively adopt, protect and boldly embrace emerging technologies (AI, automation, etc.), platforms, and evolving practices that accelerate transformational growth and advance Ascensus’ mission and client commitments.

Minimum Requirements:

·         Bachelors’ degree in Business/Math/Computer Science or equivalent work experience

·         Proficient in Microsoft Office Word and Excel Software

·         Basic knowledge of Retirement Plans and/or NSCC/Fund Serv trading and settlement platforms

·         0-2 Experience in the Trade and/or Retirement industry

·          Ability to manage and meet expectations of both internal and external clients

Work well as a team member; ability to multi-task and work in a fast paced environment with some functions having strict deadlines to adhere to

·         Good written and oral communication skills.  The ability to communicate effectively (clearly, concisely and professionally) with internal and external clients is essential.

·         Excellent organizational, analytical, math and problem solving skills

·         Effectively balance multiple priorities and deadlines

·         Flexibility to work overtime when necessary

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).