Vendor Oversight & Procurement Analyst

Section 1: Position Summary

As a key member of the Procurement Vendor Strategy Department, the Vendor Oversight & Procurement Analyst plays a dual role in supporting both third-party vendor oversight and strategic procurement activities. This end-to-end role includes managing vendor risk assessments, supporting sourcing and renewals, coordinating with internal stakeholders, and driving value from third-party relationships.

This individual will work daily in SAI360 to track risk-related tasks, monitor assessments, escalate concerns, and ensure compliance with internal standards. Simultaneously, the role will support procurement initiatives by leading or supporting RFx processes, tracking contract renewals, conducting supplier performance reviews, and collaborating across departments including Legal, Information Security, IT, Risk, and Finance. The role also assists with audits, reporting, and continuous improvement initiatives

Section 2: Job Functions, Essential Duties and Responsibilities

Vendor Oversight

• Perform initial screening and risk profiling for new vendors, classifying them based on criticality and risk exposure.
• Conduct preliminary due diligence on vendors by reviewing SOC reports, compliance attestations, and security documentation.
• Ensure all required vendor risk documentation is submitted, complete, and stored properly.

Ongoing Monitoring & Issue Tracking

• Use SAI360 daily to monitor vendor risk tasks, follow up on overdue items, and drive completion of assessments.
• Chase vendors and internal vendor owners to ensure required documentation and assessments are provided on time.
• Track remediation items, risk findings, and non-compliance issues, escalating where necessary.
• Maintain an accurate repository of vendor risk data, documentation, and assessment results.

Remediation & Escalation Support

• Identify gaps or missing information in vendor assessments and coordinate with vendors to resolve them.
• Support onshore teams by tracking remediation efforts, ensuring vendors address security or compliance concerns.
• Escalate delayed responses, incomplete information, and high-risk issues to the appropriate teams.
• Ensure that vendor risk assessments and compliance activities are progressing smoothly in SAI360.

Vendor Lifecycle Management

• Support vendor onboarding and offboarding processes, ensuring risk considerations are properly addressed.
• Assist with routine vendor reviews and compliance attestations, ensuring vendors meet ongoing requirements.
• Monitor vendor relationships to ensure risk management processes are followed throughout the contract lifecycle.
• Coordinate and support periodic Vendor Business Reviews (VBRs) with internal stakeholders and key suppliers to evaluate performance, discuss risk or compliance findings, and align on future strategy.

Procurement & Category Management Support

• Proactively track contract end dates and support business units with timely renewals and renegotiations.
• Serve as a liaison between Procurement and Vendor Owners to understand renewal requirements and supplier performance considerations.
• Coordinate and support RFx processes (RFI, RFP, RFQ) for vendor selection and re-sourcing efforts as needed.
• Assist Vendor Owners with data gathering, supplier evaluations, commercial analysis, and preparation of sourcing documentation.
• Maintain a tracker for contract status, renewal timelines, sourcing events, and key supplier deliverables.
• Partner with Legal and Procurement to support redlines, commercial terms review, and intake coordination.
• Contribute to cost savings, supplier consolidation, and value optimization initiatives across spend categories.

Collaboration & Coordination

• Coordinate with Procurement, IT, Risk, Compliance, and Legal to ensure vendor-related tasks are completed.
• Communicate effectively with vendors to request missing information and ensure compliance with company policies.
• Support internal audits and regulatory reporting by maintaining accurate and up-to-date vendor documentation.
• Collaborate with business owners and vendors to prepare materials for Vendor Business Reviews, ensuring visibility into KPIs, SLAs, and renewal planning.

Project Management Initiatives                                                                                                                                   

• Assist with various departmental projects including platform changes to process improvement initiatives

• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day-to-day basis showing your support of our organizational culture.
• Assist with other tasks and projects as assigned

Supervision  

• N/A

Section 3:  Experience, Skills, Knowledge Requirements

• Minimum of 2 to 3 years of financial service experience, preferably within vendor or risk management. 
• Experience supporting or conducting RFx events, renewals, or sourcing efforts.
• Basic understanding of vendor risk assessments, SOC reports, and compliance frameworks (ISO, NIST, GDPR, CCPA, etc.).
• Ability to learn vendor risk management platform quickly.
• Familiarity with contract management platforms is a plus.
• Demonstrated ability to work effectively with senior management and across all levels of an organization.
• Knowledge of internal controls processes, corporate governance, or enterprise risk management.
• Ability to respond to routine multi-tasking as well as complex, unplanned issues while adhering to aggressive deadlines for multiple initiatives.
• Proven ability to proactively and independently research issues, gather evidence, and successfully work with various groups throughout the organization.
• Exceptional oral, written, and presentation skills with a demonstrated ability to communicate effectively across all functional areas and levels of seniority.
• Strong proficiency in Excel (beyond basic functionality), PowerPoint, and Visio is required to support reporting, presentations, and process flow creation.
• Responsible for drafting and maintaining standard operating procedures (SOPs) that document vendor risk management processes and control requirements
• Self-motivated, proactive, and energetic team player
• Excellent interpersonal and communication skills, including the ability to successfully interact with stakeholders at all levels, internal and external, to achieve desired results
• Ability to proactively identify areas for process improvement, and to turn recommendations into actions
• Strong analytical, problem solving, and organizational skills
• Ability to manage multiple tasks/deadlines with limited supervision
• Detail-oriented, PC proficient, flexible, committed to quality

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

We are proud to be an Equal Opportunity Employer

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