What makes you unique, makes us better.

Diverse perspectives shape our culture of innovation and sense of community.

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

Our Core Values

Treating individuals with respect and appreciation on a personal level shows People Matter. We’re trained to see any question or solution through the eyes of our clients. By putting the focus on people, we’ve created a culture that operates with transparency, welcomes diversity, and encourages social responsibility.

We believe that there’s no substitution for diligent preparation, thorough quality control, and a continued commitment to excellence. From the dedicated service our associates provide to the technology and tools we offer, delivering a quality experience is our number one goal.

Here, we hold our associates to the highest ethical standards. We aim to earn and build trust with our clients and partners by delivering on our promises. We believe that doing what’s right, every time, ensures fair results.

To us, People Matter is more than just a phrase. It’s a mindset that guides our interactions with our fellow associates, clients, and partners every day.

- David Musto, President and CEO, Ascensus

ASSOCIATE RESOURCE GROUPS

Sharing Our Experiences

We offer several associate-led Associate Resource Groups (ARGs) in which associates can meet and share their perspective on common experiences, challenges, and interests. Our ARGs give members an opportunity to continue to grow, learn about themselves, and feel a sense of belonging here at Ascensus.

Our ARGs also have a significant impact on Ascensus as a whole. Individually and collectively, the ARGs help shape and execute company initiatives to enhance diversity and inclusion efforts across our workplace.

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Recent Actions:
Sharing Your Pronouns

As part of our commitment to fostering an even greater sense of safety, belonging, and inclusion at Ascensus, our LGBTQ+ & Allies Associate Resource Group (ARG) helped launch a new opportunity for associates to voluntarily self-identify and share their authentic selves through the use of pronouns.

Accessibility Advocacy Network

Promotes awareness and to cultivate an inclusive, accommodating, and supportive environment for associates with physical disabilities, so they are empowered to do their best work.

Achieving Wellness

Helps associates deal with many of the wellness-related issues brought to light by the pandemic. More specifically, the group aims to support associates with their overall wellness in seven key areas: social, emotional, financial, physical, family, career, and spiritual.

Addiction Education and Support

Provides resources for those who may be facing an immediate crisis; offers ongoing education/support to increase understanding and provides effective strategies for dealing with addiction.

Ascensus Women’s Network

Celebrates, supports, and encourages gender diversity and equality.

BRiDGE (Building Relationships in Diverse Group Environments)

Supports recruitment, retention, professional advancement and development, and cultural awareness of ethnic groups within Ascensus.

Family & Work-Life Balance

Supports achieving and maintaining a healthy balance between family/parenthood, work roles, and personal objectives.

Going Green

Provides awareness, education, and resources to enable associates to be environmentally conscious and to apply green workplace processes.

LGBTQ+ & Allies

Offers resources and support for associates who are members of the lesbian, gay, bisexual, transgender, and questioning (LGBTQ+) community, their allies, and those with family/friends who are members of the LGBTQ+ community.

Mental Health Awareness

Increases awareness, provides resources, and assists associates with mental illness or who may be struggling to care for loved ones with mental illness; provides a safe place to share and learn.

Neurodiversity

Provides resources, support, and education for associates who are neurologically different: Attention-Deficit/Hyperactivity Disorder, autistic, bipolar, dyslexic, dyspraxic, and obsessive-compulsive disorder, and those with sensory processing issues.

Virtual Work

Identifies opportunities, cultivates engagement, sustains culture, and provides innovative tools and guidance for success in a virtual work environment.

Look for Opportunities to Be Part of Our Culture

If you share and embrace the values promoted through our Associate Resource Groups, explore our current opportunities and apply today!

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Hear from our Associates

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Amanda Rauscher

Learning & Development Specialist

Diversity and inclusion is all about recognizing the value in our differences and celebrating them in our jobs as strengths. In the last few years, Ascensus has shown exponentially more support and pushed for more awareness when it comes to D&I.

In 2016, I helped co-found the Ascensus Women’s Network Associate Resource Group, which has the main goal of empowering women in the workplace. Our group aims to create awareness and inclusivity among all genders as well as a sense of comradery for the women of Ascensus

—one that pushes us to speak up and share their opinions without letting gender norms stand in the way. I think that it’s critical to feel your company is celebrating your diversity in order to feel truly included.

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Angela Williams

Senior Institutional Relationship Manager

As a member of Ascensus’ BRiDGE (Building Relationships in Diverse Group Environments) associate resource group,

I’m proud to be part of a team that is organized, deals with challenging diversity and equality topics, and pushes individuals to engage in courageous conversations.

From where I sit, our leadership is cognizant of what’s going on in the world outside of Ascensus; this matters as we continue to hold ourselves accountable to our noble purpose of helping millions of people save for what matters. I really appreciate that BRiDGE has been and continues to be called upon to provide insight and direction.

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Kevin Reiher

Product Manager

To me, diversity and inclusion means being able to bring your whole self to work not only without a fear of negative consequences, but also with an anticipation of appreciation for unique perspectives.

When asked to launch the LGBTQ+ Associate Resource Group, I was not fully out at work. But the importance of creating a safe space for LGBTQ+ associates to commune and realize that coming out at work would only enhance their work life, exceeded my desire for privacy. In the years since, I’ve never had reason to question my decision.

I believe that with the help of our allies, the ARG has increased awareness of LGBTQ+ societal challenges, educated coworkers on LGBTQ+ topics to the greatest extent possible, and influenced corporate HR direction as it relates to diversity and inclusion.

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Charla Coleman

Client Services Manager

To me, D&I means relief, hope, and opportunity. It’s important to remember that diversity is about more than race or things we can see; to achieve true equity within Ascensus, we need to focus on creating opportunities that are fair and inclusive for everyone.

Our leadership team has done a great job of supporting the D&I message, and I feel that Ascensus has come a long way in a short amount of time.

But there’s always more work to be done!

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Timothy Fighera

Training Facilitator

I’m proud of the progress Ascensus has made in my 28 years here. Today, as a values-based organization with Core Values (People Matter. Quality First. Integrity Always.®) and a noble purpose, we recognize that the appreciation of our differences and mutual respect among all of us is a minimum expectation for each associate.

It’s clear to me that our diversity and inclusion strategy demonstrates itself in terms of the mutual respect within our Associate Resource Groups (ARGs).

As co-founder of the Family and Work-Life Balance ARG, I’d like to think that we’ve listened to and supported each other in achieving and maintaining a healthy work-life balance through discussions of individual experiences, success stories, and challenges.

HOW WE ENGAGE

Inclusion Education and Training

At Ascensus, we strive to ensure we’re always providing our associates with the latest training and educational resources to promote a safe and inclusive work environment. Below are a few examples of courses that are required for all of our associates.

To increase associates’ awareness and knowledge about diversity and inclusion topics, our president and CEO has taken a pledge to provide tools, information, and resources to help build a strong foundation for fostering inclusion within the organization.

Inclusion Education and Training pledge on CEOAction.com

Diversity & Inclusion Training: Raising Our Awareness and Understanding

All Ascensus associates play an important role in creating a safe work environment in which all feel welcomed and valued. Ascensus is committed to maintaining a discrimination-free, respectful, and healthy work environment. Our associates are required to complete a course called Raising Our Awareness and Understanding.

This course addresses diversity and inclusion topics, including unconscious bias and micro-inequities, and offers learners tips for navigating those challenges. The goal is to raise awareness so we can work together to maintain a workplace that is both inclusive and respectful.

Anti-Harassment Training: Building a Harassment-Free Workplace

As part of our People Matter. Quality First. Integrity Always.^® Core Values, Ascensus seeks to maintain a professional workplace that is free of discrimination and harassment. All associates are required to complete the Building a Harassment-Free Workplace course.

This course provides leaders and associates with a comprehensive look at key aspects of harassment, including definitions and best practices for handling and reporting harassment. Associates explore harassment fundamentals, best practices for responding to harassment, and additional content that will help them comply with policy and expectations.

Building a Harassment-Free Workplace reflects our modern workplace challenges and teaches our learners about the specifics of the law and places expectations within the context and intent of those laws. This course helps learners spot, respond to, report, and prevent harassment of all types, including abusive conduct, bullying, and discrimination. Associates also learn about harassment related to social media and technology in the workplace, religious and ethnic stereotypes, gender identity and expression, inter-office romances, and the persistent challenge of sexual harassment.

Commitment from Leadership

Our success depends on our ability to find talented associates who bring unique perspectives, backgrounds, and expertise. An inclusive culture is essential to build stronger connections with each other that result in our ability to serve the needs of our diverse client base, helping them save for what matters.

Our leaders are committed advocates for supporting greater diversity and inclusion at Ascensus, and they stand behind the organization’s holistic approach to driving progress. As part of our ongoing work, our president and CEO has signed an action pledge, committing Ascensus leaders and associates to better our organization and increase awareness.

CEO Action pledge on CEOAction.com

It is our obligation to listen with both greater empathy and curiosity, develop a deeper understanding of those different from ourselves, and support those in pain with a pledge that we will try harder to make a real difference.

- David Musto, President and CEO, Ascensus

Read the pledge

Explore Opportunities to Be Part of Our Culture

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