Enablement Coordinator

Section 1: Position Summary

The Enablement Coordinator proactively supports strategic cross-functional initiatives, manages project logistics, and ensures alignment and consistency across onboarding and ongoing learning experiences in a fast-paced environment.  This role plays a key part in designing, developing, and delivering impactful enablement programs that inform, educate, and empower our organization.

Section 2: Job Functions, Essential Duties and Responsibilities

Enablement Program Support

• Coordinate and support the execution of enablement initiatives, including onboarding, product training, skills development, and sales process rollouts.
• Work closely with sales, marketing, product, operations, and other departments to align content and initiatives with business objectives.

Onboarding & Learning

• Support the design and delivery of new hire onboarding experiences for sales and customer-facing roles.
• Partner with subject matter experts (SMEs) to create learning materials, job aids, guides, and playbooks.
• Track and report on onboarding and training completion metrics and feedback.

Cross-Functional Collaboration

• Coordinate with various stakeholders to gather inputs, manage feedback loops, and communicate project updates.
• Help schedule and prepare materials for enablement sessions, workshops, and trainings.
• Act as a liaison between enablement and other business units to ensure knowledge transfer and alignment.

Other Requirements

• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.

Section 3:  Experience, Skills, Knowledge Requirements

• Minimum 2 years’ experience in project coordination, sales enablement, learning & development, or content management.
• Strong organizational and time-management skills; able to manage multiple priorities simultaneously.
• Strong stakeholder engagement skills
• Excellent written and verbal communication skills.
• Experience with enablement or learning tools/platforms (Seismic)
• Strong attention to detail and a collaborative, team-oriented mindset.
• Familiarity with Microsoft Dynamics is a plus.

For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual workspace and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.